Terms of Use 

• Welcome to ollebaby.com also hereby known as “we”, “us” or “OlleBaby”. We are an online marketplace and these are the terms and conditions governing your access and use of OlleBaby along with its related sub-domains, sites, mobile app, services and tools (the “Site”). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. Please read them carefully as your continued usage of the Website, you signify your agreement to be bound by these Terms. If you do not want to be bound by the Terms, you must not subscribe to or use the Website or our services.
• The contents set out herein form an electronic record in terms of তথ্য ও যোগাযোগ প্রযুক্তি আইন, ২০০৬ (Information & Communication Technology Act, 2006) and rules there under as applicable and as amended from time to time. As such, this document does not require any physical or digital signatures and forms a valid and binding agreement between the Website and the User.
• The Website is operated by OlleBaby Company incorporated under the laws of Bangladesh having its registered office at Giant Business Tower, Jashimuddin Ave Dhaka, Bangladesh. All references to the Website in these Terms shall deem to refer to the aforesaid entity in inclusion of the online portal.
• This Website may also contain links to other websites, which are not operated by OlleBaby, and OlleBaby has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site.
• We reserve the right to change these Terms at any time. Such changes will be effective when posted on the Website. By continuing to use the Website after we post any such changes, you accept the Terms as modified.
• These Terms will continue to apply until terminated by either You or OlleBaby in accordance with the terms set out below:
• The agreement with OlleBaby can be terminated by (i) not accessing the Website; or (ii) closing Your Account, if such an option has been made available to you.
• Notwithstanding the foregoing, these provisions set out in these Terms which by their very nature survive are meant to survive termination, shall survive the termination/expiry of this agreement.

Personal Information

OlleBaby Company is the licensed owner of the brand OlleBabyand the website ollebaby.com respects your privacy. This Privacy Policy provides a brief and clear manner of your data that is collected and used by OlleBaby’s Site. As a visitor to the Site/ Customer, you are advised to read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by website in the manner provided in this Privacy Policy.

Services Overview

As part of the registration process on the Site, OlleBaby may collect the following personally identifiable information about you:

• Name including first and last name
• Email address
• Mobile phone number and contact details
• Postal code, Demographic profile (like your age, gender, occupation, education, address, etc.)
• Information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page, and any such browsing information.

Eligibility

• The Use of the Website is available only to such persons who can legally contract under the Contract Act, 1872.
• If you are a minor i.e. under the age of 18 years, you shall not register as a user of ollebaby.com and shall not transact on or use the Website. As a minor, if you wish to use or transact on the website, such use or transaction may be made by your legal guardian or parents on the Website. OlleBaby reserves the right to terminate your membership and/or refuse to provide you with access to the website if it is brought to OlleBaby’s notice or if it is discovered that you are under the age of 18 years.
• By accepting the Terms or using or transacting on the Website, the User irrevocably declares and undertakes that he/she is of legal age i.e. 18 years or older, and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws.
• The usage of the Services offered through the Website is only available if the address of the User to which the product(s) is/are to be delivered is within Dhaka City, Bangladesh. 

License & Site access

OlleBaby grants you a limited sub-license/limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with expressed written consent of Olle Baby. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Olle Baby. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of Olle Baby and its affiliates without express written consent.

Account & Registration Obligations

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in “My Account” or by contacting the customer service.

 Pricing

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery, not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Cancellation by Site / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. You can add, drop, edit or cancel your order, making sure that the change must be done before 5 PM one day prior to the delivery day. If you feel the need to cancel your order after 5 PM one day prior to the delivery day, you will have to pay TK 30 extra on your next order as order processing cost. If you require any kind of assistance in placing your order, our customer representatives will be available to you at 01400333000. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them